For hygienic purposes, items must be in original packaging and unworn. Please email within 7 days to initiate this return. Limited Return Policy: LUV AJ, Gorjana, and Five and Two products are limited to a 7-day return period.This includes discount codes that are greater than 20%. Any item that is discounted more than 20% is FINAL SALE and cannot be returned or exchanged.Items must be returned inside protective packaging, such as the poly bag or box it was originally shipped with, to keep them safe in transit back to us.Items returned with use, makeup, hairs or fiber, dander, dust or dirt, deodorant, perfume, or otherwise, do not meet our return policy mentioned above will not be accepted.All returned items must be unworn, unwashed merchandise with the tags attached.Items must be returned within 30 days of your order's fulfillment date.International shipping is not currently available to countries in the UK and Europe.Ĭhanged your mind? No worries! Click HEREto start a return! Tracking is provided via USPS.įor your protection, we require that the billing address match the address that is on file with the credit card issuing bank. Expected delivery time varies between two to four weeks based on location. International orders are shipped using USPS Priority Mail for a flat rate of $45.00. Free shipping only applies to merchandise taxes and gift certificates do not count toward the free shipping total. Certain items bear a shipping surcharge based on size and/or weight, and free shipping does not apply to non-contiguous states (Hawaii & Alaska). However, American Threads is not liable for problems out of our control such as inclement weather, USPS lost packages, incorrectly delivered packages, delayed delivery schedule, or incorrectly provided addresses.Īll orders over $120 in the US will not be charged shipping fees. We do everything we can to insure that orders are received on time. As soon as your order ships, we will send you a confirmation email to the address provided with your order. ‘Business days’ exclude holidays and weekends, and our shipping distribution center does not operate on weekends or holidays. Once shipped, your order will usually be delivered within 5-7 business days. Please allow 2 business days for orders to be processed, and in-stock merchandise will ship within 3 business days after processed. We ship domestic orders using USP S First Class Mail for a flat rate charge of $8.
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